Our Services

Printer Support

Let our support team help you fix your printer problem. Our industry trained specialists and support partners are proud to provide the best possible Printer service & support for your Business Printer. We provide support for all Printer Brands including – Canon, HP, Kyocera, Fuji Xerox, Konica Minolta, Lexmark, Oki & Samsung.

Simply fill in the form here, and one of our friendly support consultants will contact you shortly.

Printer Support

Tell us what type of support you require and one of our consultants will get in touch with you.


Total Care Managed Print Services

Need digital print solutions that work all the time, every time – but lack the resources to manage them?

According to industry estimates, 23% of IT Help Desk calls relate to printer problems. Whether you’re a growing business or a larger organisation, supporting your print devices can be a significant pain factor and a large and unpredictable proportion of your budget.

Elite Print Solutions’ Total Care managed print service is unique in the marketplace because it’s not based on consumption of consumables but on a fixed low cost per page.
It delivers everything you need to keep your staff productive and focused on your business, all for an agreed price:

√ Best-fit devices. Printing technology is innovating rapidly, offering new features that deliver real savings – such as ‘follow-me’ printing, which can eliminate wasted printouts. We can survey your print environment and user needs, then based on your printing volume and output requirements, we can deliver, install and configure the equipment that will provide optimum ROI and user convenience.

√ All-in pricing. Total Care is delivered for a set monthly charge covering your consumables and equipment maintenance – with no extra costs for the life of your agreement with us.

√ Rapid technical services and repairs. When you experience a problem, our Australian-based Help Desk connects you to trained Printer technicians who’ll come to your premises. If necessary we’ll also arrange for a replacement unit to ensure business continuity.

How it works:

Your print device is programmed to issue a page count report each month. Note for this to work the device must be installed to your internet-connected network.

A bill is prepared and issued to you based on how many pages are printed. A monthly minimum page count applies.

Contact us to find out more about our Managed Print Services




VIC

27A Prime Street

Thomastown

VIC 3074

SA

167 Grot Street

Adelaide

SA 5000

WA

10 Calleen Crt

Wilson

WA 6107

QLD

549 Beams Road

Carseldine

QLD 4034

NSW

6B, 48-52 Amiens Avenue

Milperra

NSW 2214


T: 1300 529 852 T: (03) 9879 2699  F: (03) 9471 2477 E: sales@eliteprintsolutions.com.au W: www.eliteprintsolutions.com.au